ManuAI is an AI-powered support companion designed to seamlessly connect with business systems like ERP, CRM, e-commerce platforms, and user manuals to assist customers throughout their product journey. It provides instant access to product information and troubleshooting help using text, voice, or image communication. ManuAI’s user-friendly design makes it easy for customers of any technical background to solve problems quickly, reducing traditional support wait times and operational costs.
Key Features:
Integrates directly with CRM and ERP systems for 24/7 access to product and troubleshooting information.
Communicates via text, voice, and images for flexible and engaging customer support.
AI-driven problem solving with step-by-step guidance tailored to each situation.
Minimizes support errors, offering precise solutions at lightning speed with an intuitive interface.
Use Cases:
Automating first-level customer support for manufacturers, retailers, and service companies.
Providing instant answers and troubleshooting steps for common product issues.
Lowering support costs by handling routine queries and directing only complex requests to human agents.