Language IO

Language IO is an AI-powered translation platform that helps businesses provide instant, accurate support in over 150 languages. It plugs right into tools like Salesforce, Zendesk, and ServiceNow, so your team can chat with customers worldwide without language barriers slowing things down. No need for extra hires or expensive translators—it's secure, fast, and gets smarter with every use.​

Key Features

• Self-Improving Glossary (SIGLO): Learns your brand's words and style from agent feedback for spot-on translations every time.​
• Smart Model Selection: Automatically picks the best AI engine for any language pair, with backups to avoid downtime.​
• Real-Time Translation: Translates chats in seconds while masking personal info for top privacy.​
• Lio Agent Assistant: Suggests replies in the customer's language using your own knowledge base.​

Use Cases

• Global customer support teams handling chats from anywhere without hiring multilingual staff.​
• E-commerce sites boosting sales by replying to international shoppers in their native tongue.​
• IT helpdesks resolving tickets faster across borders with secure, contextual translations.