Chat Data

Chat Data is a versatile AI agent platform that enables businesses to create customized, ChatGPT-like chatbots trained on their own data, which can be deployed widely across websites, messaging platforms (including WhatsApp, Instagram, Messenger), and workplace apps like Slack and Discord. It supports rich multimedia input like images and files and allows seamless integration with third-party tools via APIs for enhanced automation and user engagement.

Key Features:

• Custom training with diverse data formats including text, video, and audio for personalized AI responses.
• Real-time voice conversations with fully customizable voices powered by ElevenLabs.
• Live chat escalation with AI intelligently transferring conversations to human agents when needed.
• Multi-modal interaction capabilities supporting image and file-based chatting on multiple channels.
• Extensive brand customization with white-labeling, single sign-on (SSO), and seamless website/widget integration.

Use Cases:

• Customer support chatbots that provide 24/7 conversational assistance with escalation to human agents.
• AI sales agents that manage lead interactions, schedule appointments, and automate follow-ups.
• Enterprise adoption with secure, scalable deployment supporting HIPAA compliance and personalized client experiences.

Technical Specifications:

• Supports integration with custom model endpoints and multiple AI model types, including specialized medical chatbots.
• Backend customization allowed, with scalable deployment across cloud and on-premises infrastructure.
• Real-time SDK events and webhook support for live syncing and automation.