Aisera is a comprehensive enterprise AI platform known for its agentic AI—autonomous AI agents that go beyond simple chatbots to fully manage multi-step workflows across departments like IT, HR, finance, and customer service. It delivers proactive automation, intelligent task execution, and real-time conversational AI, transforming the way enterprises operate by boosting productivity and reducing operational costs through scalable AI-driven solutions.
Key Features
Agent Studio and AI Agent Platform enabling no-code, low-code, and pro-code creation of custom AI agents tailored for complex workflows.
Integration of Large Language Models (LLMs) with domain-specific models for accurate, context-aware AI responses and automation.
AI-powered workflow builder, event triggers, prompt management, and library of 1000+ pre-built actions for seamless orchestration.
Enterprise-grade security, monitoring, governance, and compliance ensuring trusted and reliable AI deployment.
Use Cases
IT service management with AI-driven ticket deflection, incident prediction, and automated cloud services provisioning.
HR automation for onboarding, leave management, and benefits administration using AI agents.
Customer service enhancements including real-time product support, order tracking, and complaint resolution on multiple channels.
Technical Specifications
Supports integration with over 500 enterprise applications and cloud services like Microsoft Teams, ServiceNow, Salesforce, AWS, and Azure.
Supports multilingual conversational AI capabilities with intent matching, context switching, and disambiguation.
Built on a scalable, secure architecture with advanced observability, role-based access, and audit logging.