Appsmith Agents

Appsmith Agents is an easy-to-use, no-code platform that embeds AI “copilots” right into the tools your teams already use—like Gmail, Salesforce, Zendesk, Slack, and Notion. It connects securely to your private data and acts on it intelligently in real time, making everyday workflows faster and smarter.

Key Features

• Continuous-context integration – Always connected to your data sources and current browser context, the agent stays informed and accurate.
• Function calling & RAG – Robots can retrieve data (RAG) and also perform actions like updating records or sending emails directly.
• Pre-built templates – Templates for roles like HR, support, sales, and Jira help you launch agents fast with no coding.
• Enterprise-ready security – Includes access control, audit logs, secure deployment (self-host or managed), and respects user permissions.

Use Cases

• Sales Assistants – Summarize account data from Salesforce, get renewal reminders, and auto-draft follow-up emails—all using one chat.
• Support Bots – Read tickets from Zendesk, fetch customer details, trigger escalations, and generate answers without switching apps.
• Customer Success Briefing – Pull usage stats, ticket history, meeting notes, and compile QBR summaries or flag churn risks.

Technical Specifications

• Chrome extension deployment – Agents are embedded via browser extension or tool plugin, giving real-time context from active tabs.
• LLM + RAG + Function calling – Uses LLMs with Retrieval-Augmented Generation and function calls that access APIs, databases, and SaaS tools.
• Secure enterprise infrastructure – Offers self-hosting, VPC/cloud deployment, SCIM/SSO integration, role-based access, and detailed monitoring.