Guru

Guru is an AI-powered knowledge management platform designed to centralize all company information into a single, trusted source of truth. It helps teams find accurate answers quickly by intelligently searching across integrated apps and documents, reducing wasted time spent hunting through scattered resources. Guru combines the features of a company wiki, intranet, and AI search engine with powerful automation tools to keep knowledge up to date and relevant. It supports role-based access and permissions, ensuring secure and targeted information delivery right where teams work.

Key Features

• AI-powered enterprise search that understands context and provides precise answers across multiple integrated tools and knowledge sources.
• Knowledge Agents (specialized AI bots) tailored for different teams like sales or support, delivering role-specific information.
• Verification workflows and automated reminders to keep content fresh, accurate, and compliant.
• Deep integrations with popular platforms like Slack, Microsoft Teams, Salesforce, browser extensions, and APIs for seamless access and collaboration.

Use Cases

• Streamlining employee onboarding by providing easy access to verified company knowledge.
• Equipping customer support teams with instant, up-to-date answers to common inquiries.
• Centralizing sales battle cards, product info, compliance guidelines, and more within a secure, searchable platform.

Technical Specifications

• Supports real-time permissions and role-based access, ensuring secure content delivery.
• Integrates with numerous third-party tools and platforms to bring knowledge directly into existing workflows.
• Features a collaborative editor with rich formatting, embedded media, analytics dashboard, and API access for customization.