Plura AI

Plura AI is an AI-first omnichannel contact center platform that enables businesses to automate and optimize customer interactions across voice calls, SMS, chat, and RCS. Its memory-driven, context-aware AI agents adapt dynamically to conversations, remembering past interactions to deliver personalized, natural, and effective customer experiences. Accessible through a no-code drag-and-drop builder, Plura allows business teams to deploy and manage AI agents quickly without engineering expertise. The platform includes FCC-licensed telephony infrastructure, built-in compliance, branded caller ID, and enterprise-grade security.

Key Features

• AI-powered voice, SMS, chat, and RCS automation in one unified platform.
• Stateful memory enables conversations that remember context and personalize follow-ups.
• No-code workflow builder for creating advanced AI agents with drag-and-drop simplicity.
• FCC-licensed telephony infrastructure ensures high quality, compliance, and full control.
• Real-time testing, analytics dashboards, and direct integrations with CRMs and APIs.

Use Cases

• Customer support automation handling complex ticketing and scheduling across channels.
• Sales and marketing teams running personalized outbound campaigns and lead qualification.
• Enterprises requiring scalable, compliant AI communication in regulated industries.