Resolve AI

Resolve AI is an advanced AI platform designed to autonomously manage software operations, focusing on incident detection, root cause analysis, and rapid troubleshooting. Created by the co-founders of OpenTelemetry, Resolve AI acts as an AI production engineer that understands complex software environments and reduces the burden of manual operational tasks on engineering teams. It helps improve system uptime, reduce alert fatigue, and accelerate engineering productivity by automating up to 80% of incident responses.

Key Features

• Autonomous incident detection, diagnosis, and resolution with human-like reasoning.
• Significant reduction in Mean Time to Resolution (MTTR) by up to 80%.
• Reduces on-call engineer burnout by handling routine alerts and saving up to 20 hours weekly.
• Detailed incident reports and post-mortem creation assistance for continuous improvement.

Use Cases

• Automating operational troubleshooting and incident management in production software systems.
• Reducing alert fatigue and improving on-call engineer productivity in DevOps environments.
• Enhancing system reliability and uptime for cloud infrastructure and complex distributed applications.

Technical Specifications

• Fully integrates with existing observability tools, cloud infrastructure, and code repositories (AWS, Kubernetes, GitHub).
• Maintains enterprise-grade security by only using metadata, never ingesting raw data or having write permissions.
• Agentic AI framework enabling autonomous multi-step reasoning and investigation workflows.