Talkscriber

Talkscriber is an enterprise-grade AI-powered speech-to-text platform that offers highly accurate transcription services with a word error rate under 4%. Beyond just converting speech into text, Talkscriber detects emotions and purchase intent at the utterance level, providing businesses with deeper understanding of customer interactions. Its flexible deployment options make it suitable for both cloud and on-premises environments, while robust security and privacy features protect sensitive data. Talkscriber helps organizations unlock powerful insights and improve operational efficiency through advanced audio intelligence.

Key Features

• Industry-Leading Transcription Accuracy: Converts speech with exceptional precision, reducing miscommunication.
• Emotion Detection: Identifies emotions like anger, joy, sadness, and surprise to enhance customer interaction analysis.
• Purchase Intent Recognition: Detects buying signals to help businesses tailor their marketing and sales efforts.
• Flexible and Secure Deployment: Available on-premises, public, private, or hybrid cloud with strong privacy controls.

Use Cases

• Automating transcription for business meetings, calls, and conferences.
• Enhancing customer service with emotion and intent analysis for better response strategies.
• Supporting market research through advanced speech analytics and topic extraction.

Technical Specifications

• Word Error Rate (WER) under 4% ensuring top-notch transcription quality.
• Multilingual Support: Handles multiple languages and dialects for global use.
• Comprehensive API: Easy integration with existing business applications and workflows.