Telnyx

Telnyx is a full-stack conversational AI and communications platform that combines carrier-grade voice infrastructure with advanced AI-powered voice agents. Designed for businesses looking for natural, clear conversations, Telnyx operates on a private global IP network, ensuring low latency and high call quality worldwide. Its platform offers programmable voice, messaging, and connectivity APIs backed by a developer-friendly ecosystem, allowing fast deployment and seamless integrations with existing business applications. Telnyx supports intelligent voice interactions like appointment scheduling or customer support automation while handling complex telephony needs, freeing up staff and improving customer engagement.​

Key Features

• Carrier-Grade Global Network: Private, secure, low-latency infrastructure delivering crisp, natural HD voice calls around the world.
• Programmable Voice & AI: Flexible APIs and SDKs to create and embed intelligent Voice AI agents that manage speech, logic, and telephony.
• Developer-Friendly Tools: Real-time audio streaming, context storage, and quick deployment simplify building voice applications.
• Multi-Channel Communications: Supports voice, messaging (SMS, MMS), and global number provisioning within one platform.

Use Cases

• Automate appointment confirmations, rescheduling, and cancellations while reducing manual follow-ups.
• Build custom voice assistants or IVR systems for customer support with real-time AI voice processing.
• Connect IoT devices and smart systems globally with secure, programmable voice and messaging services.

Technical Specifications

• Utilizes colocated GPUs and telephony hubs at global points for low-latency voice AI processing.
• Provides APIs for seamless integration with SIP, PSTN, and telephony infrastructure management.
• In-house NaturalHD voices powered by HD voice codecs ensure high audio clarity and natural conversation flow.