Great Question is a user-friendly UX research platform that simplifies gathering customer feedback for product teams. It combines fast participant recruitment, various research methods, and AI-powered analysis into one secure hub, helping non-technical users like designers and product managers run studies without juggling multiple tools. Trusted by companies worldwide, it turns complex research into quick, actionable insights. Imagine running customer interviews, surveys, and tests without the hassle of emails, spreadsheets, or separate apps. Great Question handles everything from finding the right participants via your CRM or a 3M+ panel, to scheduling sessions, and using AI to summarize findings automatically. It's perfect for teams with little tech know-how, saving hours on setup so you focus on what customers say.
Key Features
Lightning-fast recruitment from CRM integrations or a massive 3M+ participant panel, cutting weeks to under 20 minutes.
AI tools like auto-summaries, interview chapters, theme extraction, and "Ask AI" to query all your research data easily.
Built-in scheduler for interviews, focus groups, and waitlists, plus unmoderated tests like prototype testing and card sorting.
Secure repository to store, search, and share highlight reels, with enterprise-grade privacy (SOC 2, GDPR, HIPAA compliant).
Use Cases
Solo researchers or small teams speeding up studies from recruitment to insights, like reducing ops time from 60 to 4 minutes weekly.
Product managers querying past customer feedback instantly to inform decisions, without watching hours of videos.
Companies scaling UX research, like Procare saving $15K yearly and tripling participation by ditching scattered tools.