Appian turns messy business processes into smooth, intelligent operations using AI agents, automation, and data unification. Non-tech users can design apps, extract insights from documents, and automate repetitive or complex tasks like claims handling or patient onboarding. It ensures AI works within your processes with full visibility, security, and human oversight, delivering results like 30% faster claims or 83% shorter wait times.
Key Features
AI Agents via Agent Studio: Build smart agents that reason, decide, and act on data to handle multi-step work automatically.
AI Copilot: Chat-based assistant for quick insights, document summaries, and app generation using simple natural language.
Intelligent Document Processing (DocCenter): Extracts data accurately from any document type, perfect for unstructured info.
Data Fabric & Process Intelligence: Unifies data across systems and provides dashboards for real-time insights and monitoring.
Use Cases
Insurance claims: Speeds up handling by 30% with AI extraction and automation, resolving cases faster.
Healthcare onboarding: Cuts patient wait times from months to days by automating document processing with 95% accuracy.
Legacy app modernization: Quickly updates old systems using AI-generated plans and tests, saving thousands of hours.