LeapAI

LeapAI is the first advanced local cloud CX platform that makes customer service easy and fast for businesses. Pick a subscription package to launch your own customer engagement center, handling calls, chats, WhatsApp, and social media all in one place. It boosts customer care and retention with smart tools, real-time data, and AI add-ons – perfect for stores on Salla or ZID, helping you connect, sell, and keep customers loyal without hassle.

Key Features

• Omni-channel support for voice calls, IVR, WhatsApp Business, live chat, email, and social media in one dashboard.
• Drag-and-drop builders for custom IVR flows, call orchestration, and digital workspaces – no tech skills needed.
• Open APIs for easy integration with CRM, social media, UC tools, and e-commerce platforms like Salla/ZID.
• Ready-to-use AI add-ons like chatbots, campaign management, digital invoices, CRM, and gamification to enhance service.

Use Cases

• E-commerce stores: Connect Salla or ZID shops to WhatsApp for product catalogs, order updates, abandoned cart reminders, and CSAT surveys.
• Customer acquisition: Turn ad clicks into WhatsApp chats with automated messages to drive sales.
• Contact centers: Manage inbound/outbound calls, digital interactions, and quality reporting to improve loyalty and reduce waste.