iAdvize

iAdvize is a leading conversational commerce platform that combines artificial intelligence with human expertise to enhance the online shopping experience for over 2,000 brands in 100 countries. It replaces traditional chatbots with AI shopping assistants that engage visitors proactively by anticipating their needs on product, category, and checkout pages. The platform empowers shoppers to discover products confidently and convert faster through AI-driven smart prompts, personalized recommendations, cross-selling, and in-chat Add-to-Cart functionality.

Key Features

• AI-powered shopping assistant providing proactive prompts and personalized product recommendations.
• In-conversation Add-to-Cart and timely cross-sells to accelerate purchase decisions.
• One-click integration with popular e-commerce platforms like Shopify for quick deployment.
• Agent Co-Pilot that assists human agents for efficient and intelligent customer support.

Use Cases

• Boosting conversion rates by guiding online shoppers through their buying journey interactively.
• Enhancing customer experience with personalized assistance that reflects brand voice and product knowledge.
• Supporting sales and customer service teams with AI tools to handle routine queries and complex buying decisions.